TECH SUPPORT and instrument training
Technical Support and Instrument Training
At Hayes, we pride ourselves in providing the best technical support and instrument training in the business. When you call us for tech support or instrument training, you will get someone live to assist you immediately. Below is a list of some of the things that we offer with Tech Support and Instrument Training at Hayes Instrument.
- On Site, Virtual, or Hayes Offices Training
- Training customized to you and your company
- Field Support for equipment purchased at Hayes
- Troubleshooting to help customers distinguish the source of the problem
- Equipment configuration
- Firmware upgrades and updates
- Software installation and configuration
- Software licensing
Share Your Training Needs
Our Technical Support Team and Training Team
Rob Lemoine L.S.I.T
Tech Support Speciialist/Trainer rlemoine@earldudley.com
Aaron Eads
Specialty Repair Technician aaron@hayesinstrument.com
Aaron specializes in Robotic and Conventional Total Stations, RC units, as well as many other instruments and accessories. He has a great background of over 4 years in the technical field. Aaron’s goal is to get your instruments back to you in a timely manner and in working order.
Jeff Mason
GPS and Data Collector Repair Technician jeff@hayesinstrument.com
Jeff brings a wealth of knowledge and experience from his 20+ years in the electronics engineering field. Your GPS will be in good hands with Jeff! Give him a call today for all of your GPS repair needs.
Steven Fortner
IT Director sfortner@hayesinstrument.com
